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Home > General > Pet Supplies Plus Review 2024 – Quality, Prices & FAQs

Pet Supplies Plus Review 2024 – Quality, Prices & FAQs

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Our Final Verdict

We give Pet Supplies “Plus” a rating of 4.3 out of 5 stars.

Selection: 3.5/5
Food Quality: 4/5
Prices: 4/5
Other Services: 4/5

Pet Supplies “Plus” is a pet supply franchise store located all over the USA. They sell a variety of pet supplies, including food for dogs, cats, small animals, reptiles, birds, fish, and even arthropods, at competitive prices.

Pet Supplies “Plus” doesn’t just offer bagged supplies; they also sell live food like crickets, mealworms, and feeder fish. They’ll also allow you to bring your pets in to help them socialize and train with public access. Store associates will even help you reinforce training by leading your dog through commands!

In addition to their brick-and-mortar storefronts, Pet Supplies “Plus” features an online storefront from which pet parents can order the same items from their local store’s inventory for same-day shipping!

Some Pet Supplies “Plus” locations go above and beyond, offering care services like in-store professional nail trimming and grooming that pet parents can take advantage of.


Pet Supplies Plus – A Quick Look

salesman assisting customer in choosing pet food at the store
Image Credit by: Tyler Olson, Shutterstock
  • Sells many products that are not available at other stores
  • Unique product selection that includes a lot of all-natural and special formula foods
  • Allow pets in-store and will help reinforce the training and socialization of your dog
  • Offer grooming and nail-trimming services
  • Same-day delivery service
  • Can return opened food containers
  • Some people report sick animals being sold
  • Selection for giant dogs may be lacking
  • Some report inexperienced staff being given duties beyond their skillset


Store Name: Pet Supplies Plus
Parent Organization: Franchise Group
Number of Stores: 560
Pet Supplies Offered: Cat, Dog, Bird, Fish, Reptile, Small Pet
Pharmaceuticals Sold?: Yes
Store Membership Offered?: Yes
Store Credit Card Offered?: No
Better Business Bureau Accredited?: No
Online Storefront?: Yes
Online Shopping?: Yes
Same-Day Delivery?: Yes


Online Storefront and Same-Day Delivery

Pet Supplies “Plus” offers both an online storefront that represents their brick-and-mortar locations and same-day delivery on items purchased through their online storefront.

For pet parents looking to take advantage of the store’s same-day delivery policy, you must put your order in before 1 PM that day to get same-day delivery. Additionally, same-day delivery is free for any order over $35. Orders between $10 and $34.99 will incur a delivery charge of $4.95.

Professional Nail Trimming and Pet Grooming

woman grooming black dog
Image Credit by: dotshock, Shutterstock

Another service that some Pet Supplies “Plus” locations offer is professional nail trimming and pet grooming. This service isn’t available at all Pet Supplies “Plus” locations, but the ones that hire and train professional groomers make them perfect for a quick-stop grooming trip.

While some pet parents have had some troubling experiences with employees who had not been adequately trained to handle grooming duties, they were not adequately prepared. Thankfully, these experiences seem limited in scope.

Store Membership

Pet Supplies “Plus” offers a membership that pet parents can use in-store and online to earn access to the store’s special sale pricing and earn points on every purchase made with the store.

Points earned when shopping at Pet Supplies “Plus” can be traded for coupons and other freebies in-store or through their online portal.

The membership also gives you early access to promotional materials and events that you can use to help other pets in need and earn some extras for your own!

Curbside Pickup

In addition to offering same-day delivery for online orders, pet parents can also pick up their orders curbside. When using this service, the employees will pack your order for you and bring it to your car at the curb.



man hugging dog while shopping in pet store
Image Credit by: BearFotos, Shutterstock

Can I return opened food to Pet Supplies “Plus”?

Yes, Pet Supplies “Plus” will accept returns of opened food containers.

Does Pet Supplies “Plus” offer in-store grooming?

Yes, some locations offer in-store grooming services.

Does Pet Supplies “Plus” have free shipping?

On orders over $35. Orders between $10 and $34.99 will have a shipping fee of $4.95.

Does Pet Supplies “Plus” fill veterinary prescriptions?



What the Users Say

woman selecting shampoo or conditioner in a pet store
Image Credit: Africa Studio, Shutterstock

Pet Supplies “Plus” has many fans online owing to its stunning 4.3 rating on ConsumerAffairs. Pet parents had no shortage of kind words about the staff’s attitudes, knowledge, and love for the animals they care for and serve.

Pet parents report that the stores are generally very clean and offer a good selection of products for animals of all shapes and sizes. Some pet parents note that the choice for Giant dog breeds can sometimes be lacking.

Many pet parents also express gratitude and refer to the same-day delivery service that Pet Supplies “Plus” offers as a “lifesaver,” especially for those who are disabled.

This is especially good for pet parents who need to take advantage of Pet Supplies “Plus” vast selection of offers. Many pet parents also mentioned that the supplies they purchased at the store were hard to find elsewhere. So, if your dog has unique dietary needs, Pet Supplies “Plus” might have more options within your dog’s needs.


Final Thoughts

Finding pet stores that carry all our dogs need to thrive is hard. Luckily, Pet Supplies “Plus” delivers in more ways than one to provide for our pets! Pet Supplies “Plus” does a great job with its vast selection of supplies for every kind of animal.

Pet parents everywhere love Pet Supplies “Plus” and the services they provide. Their staff has been hard at work keeping food in the pantries of pets nationwide through the global crisis.

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